Microsoft Teams and Dynamics 365 CE: Keep the Conversation Going

Microsoft Teams and Dynamics 365 Customer Engagement (CE) are tightly integrated to help teams collaborate seamlessly. This integration allows for organized conversations and fewer lost communications. Key benefits include seamless communication, the ability to work from anywhere, simple setup, organized collaboration, and easy navigation. The integration allows for chats to be started directly from Dynamics 365 records, with each chat including a link to the record for easy switching between Teams and Dynamics 365. This integration improves teamwork and collaboration, leading to more successful outcomes. Contact Western Computer for a personalized demo and to learn more about how Microsoft Teams and Dynamics 365 can streamline your sales process.

Article 1m CRM Software Blog | Dynamics 365

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