Demystifying Contact Center | SE03 EP02
In this episode of "Demystifying Contact Center," host Charles Drayton interviews Scott Porter, Microsoft Dynamics 365 Customer Service Product Leader. They discuss whether or not you need Copilot for Service if you already have Dynamics 365 Contact Center. To find the answer, visit the Microsoft Learn website. Additionally, you can find more tips and connect with other users on the Microsoft Dynamics 365 Community website.
Video 7m
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