Extend D365 Customer Service Copilot: Ask questions about your data(verse)
In this video, the presenter demonstrates how to create a prompt plugin in Copilot Studio that enables agents to ask questions about dataverse tables. They also show how to enable this plugin for the Copilot in Dynamics 365 Customer Service. The video provides a step-by-step guide on how to set up and utilize this feature. For more information, you can check out the related article on the D365 Goddess website or visit their blog, Twitter, and LinkedIn profiles for additional content.
Video 9m
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