This article is the second part of a series on creating a custom Copilot for the Customer Service Hub. It explains how to configure user authentication with Microsoft's Entra ID for the Copilot. The steps include creating an App Registration in the Azure Portal, configuring the authentication platform, adding URIs, generating a Client ID and Client Secret, and setting the Copilot authentication to use custom authentication. The article also provides links to the first part of the series and suggests other Power Automate posts to check out.
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