This video provides a complete overview of Dynamics 365 Sales, covering the basics of CRM, including accounts, contacts, leads, opportunities, and activities. It compares Dynamics 365 Sales to tools like Excel, SharePoint, and Model-Driven Power Apps, discussing when to use each one. The video also includes a demonstration of the core capabilities of Dynamics 365 Sales and provides information on how to get started with a trial. It covers licensing and an overview of Copilot for Sales, as well as configuration tips. Timestamps are provided for easy navigation. Connect with the presenter on LinkedIn and check out their other resources.
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