In this video, you'll learn how to set up SMS and iMessage integration for Dynamics 365 CRM. The integration allows you to streamline communication, enhance customer interactions, and boost CRM efficiency. The video covers key features and benefits of the integration, including real-time messaging, improved customer response times, and automated communication workflows. Real-world use cases are provided to demonstrate how businesses can leverage this integration to boost customer engagement and manage inquiries more efficiently. Best practices for maximizing efficiency are also shared. To learn more or schedule a personalized demo, visit the website at inogic.com or email crm@inogic.com.
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