Copilot Studio Generating Answers from a Custom Index such as ServiceNow Knowledgebase


In this video, the presenter demonstrates how to use ServiceNow's Knowledge API to integrate custom indexed content from a system into Generative Answers in Copilot Studio. This allows for generating responses over any custom indexed content using an API. The video showcases the powerful capabilities of the new PVA (Power Virtual Agents) platform. Please note that the instructions provided are specifically for ServiceNow Tokyo release. You can find more information and try Copilot Studio at the provided link: https://aka.ms/TryCopilotStudio.


Video 22m

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