Who's Using Copilot? | Eneco
Eneco, one of Belgium's leading sustainable energy providers, has developed a new AI-driven agent using Microsoft Copilot Studio. Eneco decided to replace their chatbot with an AI "agent" to handle growing call volumes. The head of conversational AI at Eneco, Ellen Van Caillie, stated that Copilot Studio has expanded the performance and functionality of their AI agent, helping them meet their customer service and sustainability objectives. To learn more about Eneco's use of Copilot Studio, visit the provided link.
Video 6d
Login now to access my digest by 365.Training
Learn how my digest works
Features
- Articles, blogs, podcasts, training, and videos
- Quick read TL;DRs for each item
- Advanced filtering to prioritize what you care about
- Quick views to isolate what you are looking for right now
- Save your favorite items
- Share your favorites
- Snooze items you want to revisit when you have more time