Who's Using Copilot? | Eneco
Eneco, one of Belgium's leading sustainable energy providers, has developed a new AI-driven agent using Microsoft Copilot Studio. Eneco decided to replace their chatbot with an AI "agent" to handle growing call volumes. The head of conversational AI at Eneco, Ellen Van Caillie, stated that Copilot Studio has expanded the performance and functionality of their AI agent, helping them meet their customer service and sustainability objectives. To learn more about Eneco's use of Copilot Studio, visit the provided link.
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