5 Ways SMS and CRM Integration Can Benefit Businesses using Dynamics 365 CRM
TextSMS4Dynamics is an app that integrates SMS and Dynamics 365 CRM, allowing businesses to communicate with clients via SMS within CRM. The app provides features such as messaging automation, multimedia support, storing SMS conversations as historical sessions within CRM, and creating CRM records from text SMS. This integration can help businesses leverage SMS for higher conversion rates, immediate communication, and a streamlined workflow. Users can send text SMS directly from CRM records, create personalized messages, send bulk messages for promotional offers, automate SMS triggers, and create message templates. TextSMS4Dynamics offers a 15-day free trial and can be downloaded from their website or Microsoft AppSource.
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