This article discusses how to enhance your Dynamics 365 CRM experience with Microsoft Copilot, an AI-driven tool. It provides step-by-step guides on adding Copilot control to the Rich Text Editor, configuring Copilot with different end-user authentication methods, integrating rich media into Copilot Studio, and using the Copilot Answer AI Control in Power Apps Canvas Apps. These features can improve content creation, decision-making, and user interactions in CRM operations. The article also mentions Inogic Professional Services, which offers specialized assistance for Copilot development solutions.
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