Customer Service: Embed Copilot for Service into CRM systems
Microsoft Copilot for Service is an AI assistant for customer service that can be embedded into existing CRM systems. This video explores how agents can resolve issues faster and enhance customer experiences with Copilot. For more information, visit the provided link. There are also two other videos in the series: one on setting up Copilot for Service and another on embedding it into Microsoft 365.
Video 8m
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