AI Meets WhatsApp in Dynamics 365


AI-powered WhatsApp integration with Dynamics 365 streamlines customer interactions by analyzing sentiment, suggesting replies, and summarizing chats. Features include sentiment analysis, text rephrasing, chat summaries, and CRM record mapping. WhatsApp4Dynamics offers additional features like chat management, real-time notifications, attachment support, message templates, and CRM record mapping. AI-powered messaging is essential for meeting customer expectations.


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