Microsoft has released the plans for the 2025 release wave 1 for Microsoft Dynamics 365, Microsoft Power Platform, and Role-based Copilot offerings. The release includes new capabilities to be released between April 2025 and September 2025, focusing on expanding AI capabilities, improving user experiences, and enhancing productivity and efficiency. The release also prioritizes security, governance, and extensibility. Organizations can take advantage of AI and agents to transform their operations and deliver value to customers. Highlights from Dynamics 365 include AI-powered sales features, agentic capabilities for customer service, and enhancements to contact center, field service, and finance capabilities.
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