6 Best Practices to Improve CRM User Adoption
Implementing a CRM system and achieving high adoption rates can be challenging. To improve CRM user adoption, follow these best practices: 1. Select the right CRM solution that aligns with your company's needs. 2. Get user input and involve key stakeholders in the CRM selection process. 3. Provide comprehensive training that accommodates different learning styles. 4. Streamline data migration and integration to minimize disruption and ensure data integrity. 5. Implement a change management plan to address user concerns and encourage open communication. 6. Leverage Digital Adoption Platforms (DAPs) to improve CRM user adoption. Remember, CRM adoption is an ongoing journey, so continuously provide training, gather user feedback, and refine your processes.
Article 17m
Login now to access my digest by 365.Training
Learn how my digest works
Features
- Articles, blogs, podcasts, training, and videos
- Quick read TL;DRs for each item
- Advanced filtering to prioritize what you care about
- Quick views to isolate what you are looking for right now
- Save your favorite items
- Share your favorites
- Snooze items you want to revisit when you have more time