KPN embraces Microsoft 365 Copilot for Sales | Dynamics 365 Customer Story


KPN in the Netherlands is using Microsoft 365 Copilot to enhance its digital transformation. By integrating Copilot for Sales with Salesforce CRM and Microsoft 365 apps, KPN Business is improving lead generation, automating tasks, and enhancing customer data quality. This innovation enables teams to create faster, smarter sales proposals and drive greater impact. KPN's Caspar Stuart, Karin Beek-van Bergen, and Wilco Van Schaik discuss the benefits of Copilot for Sales, including time savings, improved communication, and enhanced customer understanding. This tool is crucial for boosting productivity and professionalism in sales.


Video 4w

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