When CRM Cases Are Too Much: A Custom Approach with Power Apps
In an episode of "Not Your Grandfather’s CRM," P2 Automation showcases a custom Power Apps module for managing customer service issues across departments efficiently and cost-effectively. The solution includes multi-role approval workflows, mobile photo upload support, vendor claim tracking, and more, tailored to specific needs using the Power Platform. Watch the full episode for insights on modernizing customer service.
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