This article explains how to show a recommendation in a Business Rule in Dynamics 365. Business Rules in Dynamics 365 allow users to guide data entry and decision-making. Recommendations in Business Rules provide suggestions or helpful information based on certain conditions. This feature can suggest related records, recommend next steps, or provide additional insights to enhance user experience and streamline processes. The article provides step-by-step instructions on how to implement recommendations in Business Rules. It includes navigating to the form, creating a new Business Rule, defining conditions, and adding recommendations. The article also includes screenshots to illustrate the process.
Login now to access my digest by 365.Training