List Segment Members from Customer Insights - Journeys in Power Automate

This article discusses how to use real-time segments in Power Automate to perform bulk updates or deletions of contacts who have hard bounced marketing emails. Real-time segments in Dynamics 365 Marketing allow you to query data up to 5 hops away from the lead or contact record, including behavioral interaction data and marketing-specific data. By building the query in Customer Insights - Journeys, you can give power to users and marketers to control the data that feeds automations. The article provides a step-by-step guide on how to create and publish segments with Power Automate, as well as how to prepare the segment for identifying contacts with hard bounced emails.

Article 14m Amey Holden's Blog

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