LiveChat4Dynamics is a new live chat solution integrated directly into Dynamics 365 CRM. It allows businesses to communicate seamlessly with website visitors without context switching. The app is part of an omnichannel suite that includes Text SMS, WhatsApp, and live chat, making it easier to track and manage customer interactions from one place. Key features include chatting within Dynamics 365, real-time notifications for incoming messages, saving chat history in the CRM, turning chats into leads or contacts, and creating CRM records from chat conversations. LiveChat4Dynamics is available for Microsoft Dynamics 365 and Dataverse (Online) and can be deployed online. A free 15-day trial is available.
Login now to access my digest by 365.Training