In the first episode of AI in Action, Jonathan Hunt interviews Jacek Zniszczol from The HEINEKEN Company. They discuss HEINEKEN's partnership with Microsoft and their use of Dynamics 365 and AI to enhance customer experiences. The conversation covers key learnings from HEINEKEN's business transformation, the importance of trust and innovation in their partnership with Microsoft, and HEINEKEN's vision for AI. Follow the provided links to learn more about Jacek Zniszczol, Jonathan Hunt, The HEINEKEN Company, and Microsoft Dynamics 365.
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