Copilot in the enhanced mobile experience for D365 Field Service(preview)
The enhanced mobile experience for Dynamics 365 Field Service includes a new feature called Copilot, which is currently in preview. To enable Copilot, administrators must enable the preview features in the Field Service Mobile app. Copilot has two main features: Summarize and Update. Summarize provides technicians with a summary of the booking they are working on, saving them time. Update allows technicians to update booking information by speaking to Copilot. However, there are limitations to the updates that Copilot can make during the preview. Overall, the new AI features in Field Service are beneficial for organizations looking to streamline operations and improve efficiency.
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