The article discusses the Field Service app (preview) for Microsoft Teams, which allows users to access work order details through the app. The article provides step-by-step instructions for installing and configuring the app, as well as using it for frontline managers and workers. The app is part of the Dynamics 365 Field Service Copilot, which integrates with Viva Connections and Outlook to make processes smoother and increase productivity. The article also mentions that more functionality is coming in the future.
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