Sending Emails From Contact And Lead Owners In Realtime Marketing
This article explains how to send marketing emails in Customer Insights Journeys (D365 Marketing) from the owner of a Contact or Lead. The process involves creating dynamic text to pull in the full name and email address of the owner. The article provides step-by-step instructions on how to set this up in the email or email template. It also highlights the importance of having good data and provides tips for handling potential issues when sending test emails. Overall, this article serves as a guide for leveraging owner information in marketing emails in D365 Marketing.
Article 18m
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